(Continued in attachment) Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Replace the respective unit as they had exhausted all efforts to properly repair the faulty parts. As recommended by your **********Īuthorized repair facility they had serviced this appliance various times and suggested ********** entirely Your product defected multiple times, continually blowing fuses. Upon certificate of occupancy on Decemafter we were able to move into the home and use Upon inspection it wasĭetermined to have a broken door and additionally noted to have a potentially bent frame.Īlthough the broken door and safety glass were replaced, due to the bent frame the door never properlyĪligned for safe handling and use of the manufactured product. They were called out to our homeįor installation and repairs when the received product was unboxed and inspected. Your approved ********** local installation contractor, Regulations once utilities were properly functioning. All necessary appliances were installed during the appropriateĬonstruction phase to allow for proper installation and testing as per California State License Board Superior customer service backing and it is extremely disappointing to us the level of service weīuilding appliances were ordered during construction of our single-family residence located at **** ********* ***** ******** ** *****. Owning a product of this caliber should have Received from your US domiciled reps/warranty division. We would also like to bring to your attention the poor customer service we have Received defective and unsuccessfully repaired by your authorized dealer on various calls. This is a formal submission of a product liability and defect claim regarding an appliance that was
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